Solution

The business solution

The client sought out TribalScale to create a ride-hailing application for iOS. This mobile application was end-to-end and was created with two personas in mind - the passenger, and the driver. How might we leverage today’s technology to improve the client’s existing architecture, but still deliver in a timely, effective manner? 

ARCHITECTURE

We refactored the application to use a model-view-viewmodel (MVVM) architecture and optimize legacy code that littered the initial codebase. Migrating the old codebase to the new codebase has allowed an improvement and efficiency to development for new features -  our engagement with the client has allowed us to hone industry workflow to deliver a compelling product. 

PRODUCT

We have improved the application’s stability by reducing: API calls, increased error handling and optimizing the application’s overall user-experience. Thus, a 66% improvement in major pilot issues prior to the engagement were recognized quickly. From prioritizing work around the backgrounding and foregrounding of the application, each major pilot issue has seen significant improvement. 

EXPLORATORY TESTING TEAM

By leveraging a new ticketing-application in the engagement, our team embraced a new testing process as part of the delivery cycle. Part of our engagement included training exploratory testing engineers to ensure a smooth delivery cycle along the way. Each build was run through an exploratory testing session to uncover issues before production. This has allowed us to significantly reduce the number of incidents and severity of issues.

Outcome

How the business benefited

Our engagement with the client has allowed us to provide not just a compelling ride-hailing application for its users, but it has also allowed us to provide an improved workflow among engineers and reimagine the way products are built and delivered. We have equipped the client with a ride-hailing product capable of greater adoption than that of competitors in the market. The key to the client’s ability to execute is scalability. With an optimized codebase, the foundation is set in stone.

We have reimagined the automotive industry by: training, learning and creating with both ourselves and the client’s team. Our engagement with the client, we have fortified our stamp in the automotive industry.